Terms of Service

Last Updated: September 22, 2026

AGREEMENT TO TERMS
These Terms of Service ("Terms") constitute a legally binding agreement between you and Molly's Mini Farm ("we", "us", "our", "the Farm") regarding your use of our website, purchase of animals, booking of farm visits, events, photography sessions, and all related services. By accessing our website, making a booking, purchasing animals, or visiting our property, you agree to be bound by these Terms.

If you do not agree with these Terms, you may not use our services or visit our property.

CONTACT INFORMATION
If you have questions about this policy or would like to make a complaint, you may contact us using the information found at the bottom of our website.

1. GENERAL FARM VISITS & EXPERIENCES

1.1 Booking & Reservations
- All farm visits, animal feeding experiences, and tours require advance booking and payment
- Bookings are confirmed only upon receipt of full payment (or required deposit for events)
- We reserve the right to limit the number of guests per visit to ensure animal welfare and quality experience
- Arrival times must be adhered to; late arrivals may result in shortened visit times without refund
- Walk-ins are not permitted without prior arrangement

1.2 Cancellation & Refund Policy - Farm Visits
- Cancellations made 7+ days prior to visit date: Full refund minus 10% processing fee
- Cancellations made 3-6 days prior: 50% refund
- Cancellations made less than 72 hours prior: No refund
- No-shows: No refund
- We reserve the right to cancel or reschedule visits due to weather, animal health concerns, or other circumstances beyond our control. In such cases, you will receive a full refund or option to reschedule
- Refunds will be processed within 10 business days to the original payment method

1.3 Weather Policy
- Farm visits are weather-dependent and primarily outdoor experiences
- In case of severe weather (heavy rain, extreme heat, dangerous conditions), we reserve the right to cancel, reschedule, or modify the experience
- Light rain does not constitute grounds for cancellation by guests; we recommend appropriate attire
- If we cancel due to weather, you may reschedule or receive a full refund

2. BIRTHDAY PARTIES & PRIVATE EVENTS

2.1 Booking Requirements
- Birthday parties and private events require a non-refundable deposit of 50% at time of booking
- Final guest count and balance payment due 7 days prior to event
- Maximum guest capacity will be specified per package and must not be exceeded
- Event duration is limited to the time specified in your package; overtime may incur additional fees

2.2 Cancellation Policy - Events
- Deposits are non-refundable under any circumstances
- Cancellations made 30+ days prior: Refund of payments beyond deposit
- Cancellations made 14-29 days prior: 50% refund of payments beyond deposit
- Cancellations made less than 14 days prior: No refund
- We reserve the right to cancel due to severe weather or emergencies; full refund provided

2.3 Event Conduct
- Host is responsible for the conduct of all guests
- Adult supervision required for all children under 12
- Guests must follow all staff instructions regarding animal interactions
- We reserve the right to end any event early without refund if guests endanger animals, property, or other visitors
- Host is financially responsible for any damage to property caused by guests

3. MOBILE PETTING FARM & OFF-SITE EXPERIENCES

3.1 Scope

- Our Mobile Petting Farm brings selected animals and staff to a location you provide ("Event Site"). These Terms apply in addition to Sections 7 (Assumption of Risk & Liability), 8 (Behavior & Conduct), and 12 (Property Damage), which apply to off-site events as though the Event Site were our property
- Animals remain in our care, custody, and control at all times. At no point does the client, venue, or any guest take possession of, transport, or independently handle our animals
- Animal lineup is curated by us based on welfare, weather, travel distance, and availability. Final animal selections are confirmed in advance; we reserve the right to substitute animals at any time, including on the day of the event, without a reduction in fee or notification
- Our staff remain present and in control of the animal area for the entire event. Unattended "drop-off" animal rentals are not offered under any circumstances

3.2 Booking, Payment & Overtime

- Mobile bookings require a minimum non-refundable deposit of 50% at time of booking, with the balance due 1 day prior to the event
- Base pricing covers one (1) hour of guest-facing event time; setup and breakdown are additional and are not counted against your booked time
- Additional time is billed in 30-minute increments at the posted rate. Overtime requested on-site is subject to staff and animal availability and must be paid before the extension begins
- Bookings are confirmed only upon receipt of the deposit and a completed event information form specifying the Event Site address, setup area, guest count, and expected age range

3.3 Travel Area & Travel Fees

- Our standard service area is within 30 miles of 8390 Eva Ln, Roseville, CA. Events beyond that radius are quoted individually and may incur additional travel fees, additional staffing charges, or be declined
- Travel time, parking fees, tolls, and any venue-imposed vendor or access fees are the client's responsibility
- Arrival windows are estimates. We are not liable for delays caused by traffic, road closures, weather, vehicle or trailer failure, or venue access problems, and such delays are not grounds for a refund

3.4 Event Site Requirements — Client Responsibilities
The client is solely responsible for providing an Event Site that meets the following minimum conditions. We will confirm requirements with you in advance; you are responsible for verifying them before our arrival.

- Vehicle and trailer access: a legal, unobstructed place to park and maneuver a truck and livestock trailer, with a clear path from parking to the setup area. No stairs, steep grades, or gates narrower than 48 inches along that path
- Setup area: a level, dry area of approximately 15 x 15 feet, free of debris, broken glass, standing water, chemicals, toxic landscaping, sprinkler activation, and hazards
- Surface: grass, dirt, or hard-packed surfaces preferred. Pool decks, interior floors, gym floors, artificial turf, and finished surfaces require advance written approval and may be declined or subject to a surface-protection fee
- Shade and water: shade and access to potable water must be available. From May through September, shade is mandatory and we may decline to set up without it
- Power: access to a standard outlet if requested at booking
- Other animals: all dogs and other pets at the Event Site must be leashed, crated, or fully secured away from the animal area for the entire event, including setup and breakdown. This is non-negotiable; loose dogs are the single most common cause of injury to our animals and we will end an event without refund if it occurs
- Crowd control: the client must keep vehicles, bicycles, motorized equipment, drones, bounce houses, amplified speakers, and fireworks or pyrotechnics clear of the animal area

3.5 Permits, Venue Approval & Insurance

- The client is responsible for obtaining any permits, HOA approvals, park or school district authorizations, venue permissions, or event licenses required to host live animals at the Event Site, and for confirming that animals are permitted at that location
- If the client misrepresents authorization, or if we are denied access, asked to leave, or cited by a venue or authority upon arrival, the booking is treated as a same-day cancellation by the client with no refund
- Certificates of insurance naming a venue, school, or municipality as additional insured are available on request with at least 10 business days' notice and may incur a fee. Requests made with less notice may not be accommodated, and we are not liable if a venue denies access for lack of documentation not timely requested

3.6 Animal Welfare & Our Right to Modify, Shorten, or End an Event
We may modify, pause, shorten, relocate, or end a mobile event at any time, without refund, if in our sole judgment:

- Animal health, safety, or stress levels require it
- Site conditions do not meet Section 3.4, are misrepresented, or deteriorate during the event
- Temperature, air quality, or weather creates risk to animals, staff, or guests
- Guests do not follow staff instructions, or the crowd size materially exceeds the count provided at booking
- Loose animals, alcohol-related conduct, or any other condition presents a hazard
- Animals require rest breaks at our discretion. Guest-facing time may be paused for animal welfare and such pauses do not extend the event or reduce the fee

3.7 Supervision, Hygiene & Guest Conduct at Off-Site Events

- The client is responsible for the conduct of all guests and for ensuring guests follow staff instructions at all times
- Children under 12 require adult supervision within arm's reach during animal interactions. Our staff supervise the animals; they do not supervise guests' children
- We provide hand-sanitizing supplies; the client should make handwashing facilities available where possible. All guests must sanitize or wash hands after animal contact
- Only food and treats provided by our staff may be fed to the animals. No outside food, treats, or human food of any kind
- Guests must not pick up, chase, restrain, ride, or remove animals from the designated area

3.8 Assumption of Risk — Off-Site

- The risks described in Section 7.1 apply in full at off-site events, including animal behavior, bites, kicks, scratches, trampling, allergens, and zoonotic disease exposure
- The client and all guests additionally assume risks arising from the Event Site itself. We do not own, control, or inspect the Event Site for hazards, and we are not liable for injuries arising from its condition, layout, or other vendors, attractions, or activities present
- The client represents that the Event Site is suitable and safe for the presence of guests and live animals

3.9 Property Damage, Site Condition & Indemnity

- Animals are live, working farm animals. Manure, urine, hay, feed scatter, hoof marks, and turf wear are normal and expected. We remove solid waste from the animal area at breakdown; we are not responsible for lawn recovery, turf damage, staining, odor, landscaping damage, or restoration of any surface
- Clients with sensitive surfaces should request surface protection at booking. We do not guarantee against damage to pool decks, pavers, artificial turf, sport courts, or finished flooring
- The client is financially responsible for injury to our animals and for damage to our vehicles, trailers, panels, and equipment caused by the client, guests, other vendors, or site conditions
- The client agrees to indemnify and hold harmless Molly's Mini Farm, its owners, employees, and agents from any claims arising out of the Event Site, guest conduct, or the client's failure to obtain required permits or approvals, consistent with Section 15

3.10 Weather & Heat — Mobile Events

- Mobile events are outdoor experiences and are weather-dependent
- We reserve the right to cancel or reschedule for severe weather, extreme heat, poor air quality (including wildfire smoke), or unsafe road conditions. Where we cancel for these reasons, you may reschedule or receive a full refund of amounts paid, less the non-refundable deposit if a reschedule is offered and declined
- Light rain does not constitute grounds for cancellation by the client

3.11 Cancellation & Refund Policy — Mobile Events

- Deposits are non-refundable under any circumstances
- Cancellations 30+ days prior: refund of payments beyond deposit
- Cancellations 14–29 days prior: 50% refund of payments beyond deposit
- Cancellations less than 14 days prior: no refund
- Same-day cancellations, denial of access, unsuitable site conditions, or no-access on arrival: no refund, and travel fees remain payable
- One reschedule may be requested at least 5 days prior, subject to availability, and applies the deposit to the new date. Subsequent reschedules are treated as a cancellation
- Date and time changes requested after booking are subject to availability

3.12 Media at Off-Site Events

- Section 9.2 applies to mobile events. By hosting or attending a mobile experience, you consent to our photographing or recording the animals and the experience for marketing purposes
- Clients or guests who do not wish to be photographed must notify staff upon arrival
- Clients hosting private or restricted events (including schools and corporate sites) must notify us in writing at booking if photography is prohibited

4. WEDDINGS & LARGE EVENTS

4.1 Booking & Deposits
- Weddings require a signed contract and non-refundable deposit of 50% of total fee (whichever is greater)
- Deposit due at booking; remaining balance due 30 days prior to event
- All vendor coordination must be approved in advance
- Guest count must be finalized 14 days prior; increases may be accommodated based on availability

4.2 Cancellation Policy - Weddings
- Deposits are non-refundable and non-transferable
- Cancellations made 90+ days prior: Refund of 50% of payments beyond deposit
- Cancellations made 60-89 days prior: Refund of 25% of payments beyond deposit
- Cancellations made less than 60 days prior: No refund

4.3 Wedding Day Terms
- Event time includes setup and breakdown; overtime charged at $[amount]/hour
- Alcohol policy: Alcohol may be made available by us or by you, with written approval from us, through a licensed caterer.
- Vendor access and timing must be coordinated with Farm staff
- Couple is responsible for obtaining any required permits or licenses
- Music must end by agreed upon time
- We reserve the right to end the event if guests endanger animals or violate terms

5. PHOTOGRAPHY SESSIONS

5.1 Booking & Usage
- Professional photography sessions require advance booking and full payment
- Session duration and animal access as specified in package
- Photographers must provide proof of liability insurance
- Commercial photography requires separate licensing agreement

5.2 Photography Rights & Restrictions
- Photographers retain rights to images taken during their session
- We reserve the right to use photos taken on property for marketing purposes unless prior written opt-out provided
- Guests may not enter restricted areas or handle animals without supervision for photo opportunities
- Drones require advance approval and may incur additional fees
- We are not responsible for photo quality or animal cooperation during sessions

5.3 Cancellation Policy - Photography
- Cancellations made 7+ days prior: Full refund minus 10% processing fee
- Cancellations made less than 7 days prior: 50% refund
- Reschedule requests (made 48+ hours in advance): One free reschedule; subsequent changes incur $25 fee

6. ANIMAL SALES

6.1 Purchase Terms
- All animal sales are final; no returns or exchanges
- Deposit of 50% required to hold animal; non-refundable if buyer backs out
- Balance due before animal leaves property
- Buyer responsible for all transportation and associated costs
- We reserve the right to refuse sale to any party

6.2 Health & Genetics
- All animals sold with available health records and vaccination history
- Breeding animals sold with genetic information when available (including chondro status for miniature cattle)
- We make no guarantees regarding future breeding performance, show quality, or temperament beyond what is explicitly stated in writing
- Animals sold "as-is" unless specific health guarantee provided in writing
- Buyer should have animals examined by their own veterinarian within 7 days of purchase

6.3 Health Guarantee (if applicable)
- [Specify your health guarantee terms, e.g., "We guarantee animals are healthy at time of sale. Buyer has 7 days to have animal examined by licensed veterinarian. If serious health condition existed prior to sale (not caused by transport or buyer's care), we will offer replacement animal of equal value or refund, upon return of animal and written veterinary diagnosis."]
- Health guarantee void if: animal not examined within 7 days, animal subjected to stress/illness during transport, or inadequate care provided by buyer

6.4 Registration & Paperwork
- Registration papers (if applicable) transferred within 30 days of full payment
- Any registration fees are buyer's responsibility unless otherwise agreed in writing
- We are not responsible for delays in breed association processing

7. ASSUMPTION OF RISK & LIABILITY

7.1 Inherent Risks
BY VISITING MOLLY'S MINI FARM OR PARTICIPATING IN ANY ACTIVITIES, YOU ACKNOWLEDGE AND ACCEPT THAT:
- Farms contain inherent risks including but not limited to: animal behavior, uneven terrain, weather exposure, insects, allergens, and agricultural equipment
- Animals are living creatures whose behavior cannot be completely predicted or controlled
- Injuries can occur from animal interactions including bites, kicks, scratches, trampling, or allergic reactions
- Property contains natural hazards including but not limited to: uneven ground, water features, fencing, gates, and structures
- You are voluntarily assuming all risks associated with your visit

7.2 Waiver of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE THAT MOLLY'S MINI FARM, ITS OWNERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INJURIES, DAMAGES, LOSSES, OR CLAIMS ARISING FROM:
- Animal behavior or interactions
- Accidents or injuries occurring on the property
- Allergic reactions or health conditions aggravated by farm environment
- Loss or damage to personal property
- Weather-related incidents
- Any other cause beyond our reasonable control

7.3 Safety Rules & Guest Responsibilities
Guests must:
- Follow all posted signs and staff instructions
- Supervise children at all times; children under 12 must have adult supervision within arm's reach during animal interactions
- Wash hands after animal contact
- Wear closed-toe shoes; no sandals or flip-flops permitted
- Not bring outside food for animals without permission
- Not enter restricted areas or animal enclosures without staff
- Disclose any allergies or health conditions that may be affected by farm environment
- Remain sober; intoxicated guests will be asked to leave without refund

7.4 Minors
- Parents/guardians of minors accept full responsibility and liability for their children
- Minors must be supervised at all times
- Parents/guardians agree to these Terms on behalf of their children

8. BEHAVIOR & CONDUCT

8.1 Expected Conduct
- Treat all animals with respect and gentleness
- Follow staff instructions at all times
- Keep noise levels appropriate for animals and other guests
- No running, roughhousing, or aggressive behavior
- No smoking or vaping on property
- Service animals welcome; other pets not permitted without prior approval

8.2 Prohibited Actions
- Harassing, chasing, or frightening animals
- Entering animal areas without permission or supervision
- Feeding animals without staff approval
- Damaging property or equipment
- Bringing weapons of any kind
- Use of illegal substances
- Inappropriate language or behavior

8.3 Right to Refuse Service
We reserve the right to:
- Refuse entry or service to anyone
- Remove guests who violate these Terms without refund
- Ban guests who endanger animals, staff, or other visitors
- Terminate events or sessions if Terms are violated

9. INTELLECTUAL PROPERTY & MEDIA

9.1 Our Content
- All content on our website, social media, and marketing materials (including photos, videos, text, logos, and designs) is owned by Molly's Mini Farm or used with permission
- You may not reproduce, distribute, or use our content without written permission

9.2 Guest Media & Consent
- By visiting our Farm, you consent to being photographed or recorded for our marketing purposes
- We may use photos/videos taken on property for social media, website, and promotional materials
- If you do not wish to be photographed, notify staff immediately upon arrival
- Parents/guardians consent to photography of their minor children unless opt-out provided

9.3 Guest-Generated Content
- If you share photos on social media and tag us or use our hashtags, you grant us permission to share your content
- You retain ownership but grant us a non-exclusive, royalty-free license to use your content for marketing

10. GIFT SHOP & MERCHANDISE PURCHASES

10.1 Sales Terms
- All merchandise sales final; no returns or exchanges unless item is defective
- We do not guarantee availability of specific items
- Prices subject to change without notice
- Sales tax applied per California law

11. SEASONAL EVENTS & SPECIAL EXPERIENCES

11.1 Event-Specific Terms
- Seasonal events (e.g., "Cookies & Cocoa with Cows", "Coffee and Cows", etc.) have specific dates, times, and capacities
- These events are subject to the same cancellation policies as general farm visits
- Special dietary accommodations may be requested but cannot be guaranteed
- Event content may vary from marketing materials; we reserve right to modify experiences

12. PROPERTY DAMAGE

12.1 Guest Responsibility
- Guests are financially responsible for any damage to property, animals, equipment, or facilities caused by themselves or their party members
- Damage assessment will be conducted by Farm management
- Repair/replacement costs will be billed to the card on file or invoiced within 7 days
- Failure to pay may result in legal action and ban from property

13. PRIVACY & DATA

13.1 Personal Information
- Use of personal information is governed by our Privacy Policy
- By using our services, you consent to our Privacy Policy
- We collect information necessary to provide services and communicate with you

14. MODIFICATIONS TO SERVICES

14.1 Right to Modify
We reserve the right to:
- Modify services, packages, or pricing at any time
- Substitute animals for experiences due to health, safety, or availability
- Change operating hours or seasonal schedules
- Close temporarily or permanently with reasonable notice
- Modify these Terms at any time; continued use constitutes acceptance

15. FORCE MAJEURE

15.1 Unforeseeable Circumstances
We are not liable for failure to perform obligations due to:
- Severe weather or natural disasters
- Disease outbreaks affecting animals or humans
- Government orders or restrictions
- Acts of God
- Other circumstances beyond our reasonable control

In such cases, we will offer reschedule options or refunds at our discretion.

16. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Molly's Mini Farm, its owners, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
- Your violation of these Terms
- Your violation of any law or rights of third parties
- Your use of our services or visit to our property
- Your actions or those of anyone in your party

17. DISPUTE RESOLUTION

17.1 Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law provisions.

17.2 Jurisdiction
Any disputes shall be resolved in the courts of Placer County, California.

17.3 Informal Resolution
We encourage you to contact us first to resolve any disputes informally. Many concerns can be addressed through good-faith communication.

18. MISCELLANEOUS

18.1 Entire Agreement
These Terms, along with our Privacy Policy, constitute the entire agreement between you and Molly's Mini Farm.

18.2 Severability
If any provision is found unenforceable, the remaining provisions remain in full effect.

18.3 Waiver
Our failure to enforce any provision does not waive our right to enforce it later.

18.4 No Partnership
Nothing in these Terms creates a partnership, agency, or employment relationship.

18.5 Assignment
You may not assign these Terms; we may assign them without notice.

19. ACKNOWLEDGMENT

BY USING OUR WEBSITE, BOOKING SERVICES, PURCHASING ANIMALS, VISITING MOLLY'S MINI FARM, OR HAVING US BRING ANIMALS TO YOUR EVENT, YOU ACKNOWLEDGE THAT:
- You have read and understood these Terms
- You agree to be bound by these Terms
- You accept all risks associated with farm visits and animal interactions
- You waive certain legal rights as outlined herein
- You are at least 18 years old or have parental/guardian consent

If you have questions about these Terms, please contact us before booking or visiting.

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